The service process could not connect to the service controllerĮrror: ( 01:09:04 AM) (Source: ESRV_SVC_QUEENCREEK) (EventID: 2) (User: )Įrror: ( 09:02:43 AM) (Source: BTHUSB) (EventID: 17) (User: )ĭescription: The local Bluetooth adapter has failed in an undetermined manner and will not be used. hr = 0x80070006, The handle is invalid.Įrror: ( 01:20:55 AM) (Source: DSAService) (EventID: 0) (User: )ĭescription: Service cannot be started.

[0x8007045b, A system shutdown is in progress.Įrror: ( 01:26:05 AM) (Source: VSS) (EventID: 8193) (User: )ĭescription: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. Malwarebytes does not always work well with Avast Avast also appears to be causing errors on the system that are being logged.ĪV: Avast Antivirus (Enabled - Up to date) and name CEventSystem cannot be started. My guess is that Avast Antivirus is probably at least part of your issue. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machineĪ zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the User Account Control pop-up window, click Yes to continue the installation In your Downloads folder, open the mb-support-x.x.x.xxx.exe file NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: Please note it is after 1AM for me so I'm heading to bed but will check back on you some time tomorrow. If you like we can take a deeper look and see if we can find a reason for the issue. It's possible that some other process or network connectivity issue happened. The error in the log shows as 3 which means it could not find the file. Hello was not able to duplicate that issue.

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